Last updated: 25.10.2025
This Refunds & Returns Policy explains how refunds, returns, exchanges, and cancellations are handled in relation to offers displayed on Luxury-Coupon.com.
1. No Direct Sales
Luxury-Coupon.com is not a seller, retailer, or marketplace. We do not sell products, process payments, or handle transactions.
All products and services promoted on Luxury-Coupon.com are offered and sold by third-party merchants on their own websites.
2. Responsibility of the Merchant
All matters related to:
- Refunds
- Returns
- Exchanges
- Order cancellations
- Shipping issues
- Damaged or defective items
are handled exclusively by the merchant from whom the purchase was made.
Each merchant has its own refund and return policy, which applies to your purchase.
3. How Refunds and Returns Work
If you wish to request a refund or return:
- Visit the merchant’s official website
- Review the merchant’s refund and return policy
- Contact the merchant’s customer support directly
- Follow the merchant’s return instructions
Luxury-Coupon.com cannot initiate, approve, or process refunds on behalf of merchants.
4. No Handling of Payments
Luxury-Coupon.com does not:
- Collect payments
- Store billing information
- Process refunds
- Issue store credits
All financial transactions are conducted securely on third-party merchant websites.
5. Merchant Policy Differences
Refund and return policies may vary depending on:
- The merchant
- The product type
- Promotional conditions
- Sale or clearance status
Some items may be final sale or non-refundable according to the merchant’s policy.
6. Coupon and Promotion Limitations
Coupons and promo codes displayed on Luxury-Coupon.com:
- Are subject to merchant terms and conditions
- May have expiration dates or usage limits
- May not be valid for all products or regions
If a coupon does not work or is rejected, Luxury-Coupon.com is not responsible for compensation or refunds.
7. Disputes and Chargebacks
Any disputes, chargebacks, or claims related to a purchase must be resolved directly with the merchant or payment provider.
Luxury-Coupon.com is not liable for:
- Failed transactions
- Delayed refunds
- Order fulfillment issues
8. Accuracy of Information
We strive to display accurate and up-to-date information. However, Luxury-Coupon.com does not guarantee:
- Refund eligibility
- Return acceptance
- Refund processing times
All final decisions are made by the merchant.
9. Contacting Luxury-Coupon.com
If you believe an offer listed on Luxury-Coupon.com is misleading or inaccurate, you may contact us so we can review the listing.
Please note that contacting Luxury-Coupon.com does not replace contacting the merchant regarding refunds or returns.
10. Policy Updates
We may update this Refunds & Returns Policy from time to time. Updates will be posted on this page with an updated “Last updated” date.
Continued use of the website after changes constitutes acceptance of the revised policy.
11. Contact Information
If you have questions regarding this policy, please contact us:
Email: support@luxury-coupon.com
Website: https://luxury-coupon.com